Full-lifecycle service for critical power infrastructure

From installation and commissioning to scheduled maintenance and end-of-life upgrades, Numeric's service portfolio keeps your UPS infrastructure performing across every stage of its operational life.
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About Numeric Service

One accountable service partner, across the entire UPS lifecycleUptime depends on more than hardware. Numeric's service organisation brings together certified field engineers, defined response commitments, and a national support infrastructure - operating as a single point of accountability for your power protection environment.

2M+

Pan-India Installations

24x7

Dedicated Support

40+

Years of Expertise

92%

Minor issues fixed in <60 mins

remotely via Virtual Remote Assistance

Installation & Commissioning

Every Numeric installation is completed against a defined commissioning checklist - covering site readiness, input supply, product integrity, battery condition, and load verification - before formal handover to the customer.

Packing list verified, no transit damage

Cross-ventilation in UPS room confirmed adequate

Site confirmed free from water ingress, fire risk, and direct sunlight

Cables and breakers verified against specifications

Power on/off procedure demonstrated to customer

Annual Maintenance Contracts (AMC)

Structured maintenance coverage with defined response SLAs, scheduled preventive visits, and priority access to Numeric field engineers - keeping lifecycle costs predictable and equipment performance consistent.

Defined response SLAs

Scheduled preventive maintenance visits

Priority engineer dispatch

Battery health monitoring

Extended equipment operating life

Warranty Services

Factory warranty coverage from day one Numeric warranty coverage includes spare parts replacement, preventive maintenance, and breakdown support - active from the date of installation. Register your UPS to activate on-site support availability, including at remote and distributed locations.

Warranty Registration

Register your Numeric UPS from the date of installation to ensure you receive the applicable warranty and service support for your product. This includes preventive maintenance and breakdown support, as applicable to your UPS model and rating.

Registration also helps ensure timely service and support, while applicable repair costs remain covered during the warranty period, as per the warranty terms.

Extended Warranty

Extended warranty programmes continue full service coverage past the original warranty term - including 24×7 technical support, battery health assessments, spares and consumables, and certified engineer visits. Designed to protect equipment availability and control unplanned maintenance expenditure across the full operating lifecycle.

Frequently Asked Questions

Numeric provides full-lifecycle service for UPS infrastructure - installation and commissioning, Annual Maintenance Contracts (AMC), factory warranty, and extended warranty coverage - delivered by certified field engineers as a single, accountable service organisation.
Every installation follows a defined commissioning checklist covering site readiness, input supply, product integrity, battery condition, and load verification, with formal handover to the customer only after every checkpoint is confirmed.
AMC includes defined response SLAs, scheduled preventive maintenance visits, priority engineer dispatch, and battery health monitoring, aimed at keeping lifecycle costs predictable and extending equipment operating life. Plans are available for both three-phase and single-phase UPS systems.
Factory warranty coverage begins from the date of installation and includes spare parts replacement, preventive maintenance, and breakdown support. Registering the UPS activates full on-site support, including at remote and distributed locations.
Yes. Extended warranty programmes continue full service coverage past the original term, including 24×7 technical support, battery health assessments, spares and consumables, and certified engineer visits.
92% of minor issues are resolved remotely in under 60 minutes, reducing the need for an on-site engineer visit for routine problems.
Numeric operates the widest UPS service network in India, with Pan India service touchpoints, 24x7 dedicated support, and 40+ years of expertise - supporting more than 2 million pan-India installations.